Laser Machine Service & Support

0844 800 4727

Technical Support

CTR LASER MACHINE SERVICE AND SUPPORT

Please choose from one of the following five sections to see the relevant support details;

 

Laser Machine Support

LASER MACHINES

Including;
Machine Dimensions.
Specifications.
Routine Maintenance.
 and more...
Filter Support

FILTERS

Including;
Machine Dimensions.
Technical Specifications.
Filter Relacement.
Health and Safety.
Materials and Emissions.
 and more...
Water Cooler Support

WATER COOLERS

Including;
Machine Dimensions.
Technical Specifications.
Flushing Out the Water System.
 and more...
Software Support

SOFTWARE

Including;
Loading / Re-loading Software.
What Settings to Use.
Cutting, Engraving and Scoring.
Design Issues.
 and more...
Materials Support

MATERIALS

Including;
Which Materials Can I Use?
What Settings to Use.
 and more...

 

Alternatively, you can ask CTR a question

If you have a question about your machine, fill out our online contact form for help from our technical department, or call our main office to speak to us.

Information for your laser machine has been provided on your original software installation disk for:

  • Troubleshooting
  • Cleaning Optics
  • Laser Alignment
  • Laser Tube Maintenance
  • User Manuals

For additional support, please contact our main office for details, as information may vary for each machine type and specification.

You can contact us in any of the following easy ways...

Phone: 0844 800 4727 or 01604 675417  (International Calls: +44 (0) 1604 675 417)

Email: please go to our contact page.

Case Study; Bespoke Laser Machine for Major UK Car Manufacturer
I just wanted to take an opportunity to say thank you very much for sorting out the installation of our engraver. The service we received was ...
M. Scrivin, KJE Technical READ MORE TESTIMONIALS
SIMPLY CALL US NOW TO SEE THESE LASER MACHINES IN ACTION AT OUR NEW NORTHAMPTON PREMISES.
Sales 0844 800 4727
01604 675 417 SUPPORT TECHNICAL MANUALS SHIPPING WARRANTY
OPENING TIMES
MON-THURS:
08:30-17:00
FRI:
08:30-13:00
SAT-SUN:
CLOSED
NEWSLETTER
Product Sample Gallery
Engraving
Fabrics and Materials
Metal Cutting
Metal Engraving
Modelmaking
Paper and Card
Plastic Fabrications
Seasonal
Sign Making
Woodwork
News & Events
What are the Advantages of a Laser Etching Machine?
30th November 2020
Laser etching and engraving fall under the general category of laser marking, but the main difference is the depth to which the laser penetrates the surface. Laser etching is considerably faster than deep laser engraving — which may require several laser passes and therefore, more time. The speed can be increased significantly with higher laser powers too; however, it’s unlikely you will need a higher laser power than 100W for etching.  Read More
What Are Fibre Lasers?
1st September 2020
Fibre lasers are seen as the latest addition to the laser market, available in addition to the two other common types: gas and crystal lasers. The critical difference is that the fibre laser features an optical fibre with the addition of rare-earth elements. This could be erbium, ytterbium, neodymium, thulium, holmium, dysprosium, or praseodymium.  Read More
Benefits of Laser Cutting
30th July 2020
Laser cutting technology sets the standard for many industrial sectors. It’s widely used in the automotive, aerospace, manufacturing, electronics, medical and semi-conductor sectors. Read More