Laser Machine Service & Support

0844 800 4727

Technical Support

CTR LASER MACHINE SERVICE AND SUPPORT

Please choose from one of the following five sections to see the relevant support details;

 

Laser Machine Support

LASER MACHINES

Including;
Machine Dimensions.
Specifications.
Routine Maintenance.
 and more...
Filter Support

FILTERS

Including;
Machine Dimensions.
Technical Specifications.
Filter Relacement.
Health and Safety.
Materials and Emissions.
 and more...
Water Cooler Support

WATER COOLERS

Including;
Machine Dimensions.
Technical Specifications.
Flushing Out the Water System.
 and more...
Software Support

SOFTWARE

Including;
Loading / Re-loading Software.
What Settings to Use.
Cutting, Engraving and Scoring.
Design Issues.
 and more...
Materials Support

MATERIALS

Including;
Which Materials Can I Use?
What Settings to Use.
 and more...

 

Alternatively, you can ask CTR a question

If you have a question about your machine, fill out our online contact form for help from our technical department, or call our main office to speak to us.

Information for your laser machine has been provided on your original software installation disk for:

  • Troubleshooting
  • Cleaning Optics
  • Laser Alignment
  • Laser Tube Maintenance
  • User Manuals

For additional support, please contact our main office for details, as information may vary for each machine type and specification.

You can contact us in any of the following easy ways...

Phone: 0844 800 4727 or 01604 675417  (International Calls: +44 (0) 1604 675 417)

Email: please go to our contact page.

Case Study; Bespoke Laser Machine for Major UK Car Manufacturer
I just wanted to take an opportunity to say thank you very much for sorting out the installation of our engraver. The service we received was ...
M. Scrivin, KJE Technical READ MORE TESTIMONIALS
SIMPLY CALL US NOW TO SEE THESE LASER MACHINES IN ACTION AT OUR NEW NORTHAMPTON PREMISES.
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News & Events
Benefits of Pipe Cutting Machines
26th March 2021
Modular pipe and profile cutting machines made waves in the world of pipework fabrication. As the demand for pipe materials continues to soar, technology evolves at a rapid pace. Today's pipe cutters are designed for a wide range of projects, such as tank, pipeline and power plant construction industry applications. As a result, these powerful, precise and efficient machines can prove to be a wise investment for steel specialists. Pipe cutter machines are primarily designed for cutting through pipes, but depending on the machine, additional processes can include angle cutting, slotting, marking, notching, beveling, and hole marking. Read More
What is a water jet cutter?
29th January 2021
A water jet cutter, also known as a water jet cutting machine, uses an ultra-high-pressure stream of water to cut different materials without thermal stress. These incredibly powerful and precise machines can be used (sometimes with abrasives) to cut ceramics, metal, stone, concrete, composites, wood, plastics and paper — with excellent edge quality. The jets do not create a HEZ (Heat Affected Zone), meaning this method is incredibly versatile and ideal for cutting foods and heat-sensitive materials. Read More
What are the Advantages of a Laser Etching Machine?
30th November 2020
Laser etching and engraving fall under the general category of laser marking, but the main difference is the depth to which the laser penetrates the surface. Laser etching is considerably faster than deep laser engraving — which may require several laser passes and therefore, more time. The speed can be increased significantly with higher laser powers too; however, it’s unlikely you will need a higher laser power than 100W for etching.  Read More