Laser Machine Service & Support

0844 800 4727

Technical Support

CTR LASER MACHINE SERVICE AND SUPPORT

Please choose from one of the following five sections to see the relevant support details;

 

Laser Machine Support

LASER MACHINES

Including;
Machine Dimensions.
Specifications.
Routine Maintenance.
 and more...
Filter Support

FILTERS

Including;
Machine Dimensions.
Technical Specifications.
Filter Relacement.
Health and Safety.
Materials and Emissions.
 and more...
Water Cooler Support

WATER COOLERS

Including;
Machine Dimensions.
Technical Specifications.
Flushing Out the Water System.
 and more...
Software Support

SOFTWARE

Including;
Loading / Re-loading Software.
What Settings to Use.
Cutting, Engraving and Scoring.
Design Issues.
 and more...
Materials Support

MATERIALS

Including;
Which Materials Can I Use?
What Settings to Use.
 and more...

 

Alternatively, you can ask CTR a question

If you have a question about your machine, fill out our online contact form for help from our technical department, or call our main office to speak to us.

Information for your laser machine has been provided on your original software installation disk for:

  • Troubleshooting
  • Cleaning Optics
  • Laser Alignment
  • Laser Tube Maintenance
  • User Manuals

For additional support, please contact our main office for details, as information may vary for each machine type and specification.

You can contact us in any of the following easy ways...

Phone: 0844 800 4727 or 01604 675417  (International Calls: +44 (0) 1604 675 417)

Email: please go to our contact page.

Case Study; Bespoke Laser Machine for Major UK Car Manufacturer
We didn't realise we had purchased more than a laser cutter from CTR. Indeed in a recent service visit, the engineer spent a lot of time ...
D. Henwood, Icknield Community College READ MORE TESTIMONIALS
SIMPLY CALL US NOW TO SEE THESE LASER MACHINES IN ACTION AT OUR NEW NORTHAMPTON PREMISES.
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News & Events
Can You Use a Laser Cutter on Plastic?
14th January 2022
There is a lot of information online advising against cutting plastics with laser cutting machines because some plastics can cause mirrors to gradually lose accuracy — as dust, smoke, and other tiny particles accumulate between the mirror casings and lenses. Whilst it can be beneficial to understand some of the pitfalls that can occur when cutting certain types of plastics, it's important to relate the question to the exact device you're using and the plastic you're cutting. Read More
Benefits of waterjet cutters
A waterjet cutter is a powerful industrial tool that uses a very focused high-pressure stream of water (and sometimes an abrasive substance like natural sand) to cut through a wide variety of materials.  Read More
How Accurate is Laser Cutting?
The first carbon dioxide (C02) laser was invented in 1963 by Kumar Patel, and just two years later, the first Western Engineering Research Center (in Buffalo, USA) was the first to employ a laser as a cutting device, using a laser to drill holes in diamond dies. By the late 1960s, gas laser cutting was being used to cut through metal with ease and accuracy, something that CO2 lasers originally hadn't been capable of. For over 40 years, laser cutters have improved in terms of speed, performance and quality, but what about accuracy? How accurate is laser cutting today? Read More